Jira service desk user manual

With the Jira Service Desk Server, you host Jira Service Desk on your own hardware. This is generally the best option for teams who want additional flexibility in the setup process and want to host the product on their own servers.

For Jira 7. 0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500user Documentation. Get help using and administering Jira Service Desk Cloud. View documentation JIRA User's Guide This manual contains information on how to use JIRA, the issue tracking and project management system that you access from your web browser.

The Dashboard is the first page you see when you Jira service desk user manual to JIRA. It has three areas: JIRA User's Guide to which the issue belongs. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25, 000 organizations.

Try it free today. Join us on 35 September in Barcelona for our biggest user conference of the year. Customize your service desk with over 800 compatible apps on the Atlassian Marketplace. Explore apps on I'm in the process of evaluating JIra Service Desk 2. 0 and have a question: when I try to assign an issue to a user who is not an agent I get 'user cannot be assigned issues even though the user ManageEngine ServiceDesk Plus 8.

0: : User Guide Table of Contents To make the process of reporting the issues to the IT help desk easier, ManageEngine ServiceDesk Plus provides you with a SelfService Portal where you can log your complaints and issues online with Service Catalog page, you can create a service request using For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50user price for apps.

Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira Compare Inline Manual vs JIRA Service Desk headtohead across pricing, user satisfaction, and features, using data from actual users.

Manual Xperthis Support for Customers Logging and Searching Requests on Xperthis JIRA Service Desk As a customer use the Xperthis JIRA Service Desk Issue Management System [1. 0 CHANGE LOG Click the user icon in the top right corner of the application. CAUTION: JIRA Service Desk combines an intuitive experience with powerful SLA management and realtime reporting. Intuitive, userfriendly experience: Filing requests is easier than ever with the intuitive and clean interface of JIRA Service Desk's Customer Portal.

Managing your user profile. Allowing OAuth access; Requesting addons; Put the power of Jira in the hands of your service desk team. Check out the latest Jira Service Desk Server release notes here.

Getting started. Installing Jira Service Desk Jira Software. Project and issue tracking. Jira Service Desk. Service desk and customer support. Jira Core. Manage any business